Overview
ETHICS GROUP OF COMPANIES
Retail Sales Executive — Rail Parcels | B2B Field Sales & Customer Acquisition
We are seeking a Retail Sales Executive to drive direct customer acquisition, recurring shipment generation, and tonnage & revenue growth for Rail Parcel services across the assigned market. This is a high-activity, front-line field sales role focused on converting market opportunities into measurable, billed business through new customer acquisition and repeat business.
WHAT THE ROLE OWNS
- Direct acquisition of new SME, retail and commercial customers through field visits, market mapping, references and cold calling.
- Customer development across traders, manufacturers, wholesalers, distributors, retailers, e-commerce sellers and commercial shippers.
- Daily shipment generation and achievement of assigned tonnage and revenue targets.
- Building a healthy prospect pipeline and converting leads into active, billing customers.
- Recurring business growth from existing customers and strengthening customer retention.
- Understanding customer cargo profiles, origin-destination lanes, shipment frequency and pricing requirements.
- Identifying and converting cargo suitable for shifting from Road, Courier or other modes onto Rail.
- Regular market visits, competitor intelligence and identification of new business opportunities.
- Coordination with Operations for booking, documentation, loading and delivery.
- Accurate CRM updates, sales reporting, pipeline management and timely follow-up on collections wherever applicable.
WHO WE ARE LOOKING FOR
- 2–5 years of B2B / field sales experience.
- Experience in Logistics, Courier & Express, Cargo, Transport, PTL, FTL, 3PL or E-commerce preferred.
- Strong local market network and proven customer acquisition capability.
- Excellent communication, negotiation and closing skills.
- Highly target-oriented, energetic and self-driven, with comfort in extensive field travel.
- Strong “Hunter” mindset with the ability to generate and convert business independently.
HOW SUCCESS IS MEASURED
Tonnage · Revenue · New Customers · Active Customers · Repeat Business Conversion · Pipeline · Collections
THE ESSENTIALS
Designation: Retail Sales Executive
Business: Rail Parcels
Function: B2B / Field Sales
Experience: 2–5 Years
Location: Mumbai | Gurgaon
Please send your CV to hr4@ethicsexpress.com with a short summary of your outcomes/achievements.